Installing The Open Source Ticket Request System (OTRS) On Fedora 8
March 16th, 2008
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Installing The Open Source Ticket Request System (OTRS) On Fedora 8
This document describes how to set up the Open Ticket Request System (OTRS) on Fedora 8. Taken from the OTRS page: “OTRS
is an Open source Ticket Request System (also well known as trouble
ticket system) with many features to manage customer telephone calls
and e-mails. The system is built to allow your support, sales,
pre-sales, billing, internal IT, helpdesk, etc. department to react
quickly to inbound inquiries.”
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