Installing The Open Source Ticket Request System (OTRS) On Fedora 8

March 16th, 2008


View original post


Installing The Open Source Ticket Request System (OTRS) On Fedora 8

This document describes how to set up the Open Ticket Request System (OTRS) on Fedora 8. Taken from the OTRS page: “OTRS
is an Open source Ticket Request System (also well known as trouble
ticket system) with many features to manage customer telephone calls
and e-mails. The system is built to allow your support, sales,
pre-sales, billing, internal IT, helpdesk, etc. department to react
quickly to inbound inquiries.”

Read more…

Related posts

View source post

Trackback URI | Comments RSS

Leave a Reply

Name (required)

Email (required)

Website

Speak your mind